High level integrity for mailers of all sizes

Mailers have requirements for item tracking and integrity that range from basic to very detailed. And as the regulations governing business communications become increasingly demanding, companies are discovering that they must raise the minimum integrity standards they maintain in order to comply with industry regulations and avoid hefty fines.

At the most basic level, integrity in mailing operations means ensuring that the correct information is sent to the desired recipient. Accurate item assembly not only protects a customer’s privacy, it also provides mailers with the assurance that customers have received all the information necessary to manage their accounts.

Realizing the benefits of an integrity tracking solution has often been beyond the reach of many small and mid-sized mailers, based on the cost or complexity of available solutions.

IQ Item Tracking software now delivers the benefits of enterprise-class ADF tools to mailers of all sizes. It’s scalable and open design enables customers to meet their specific needs and budget. Item Tracking helps mailers adhere to the strictest corporate and regulatory integrity guidelines and provides a detailed audit trail of every item processed.

As part of the IQ Software Suite, Item Tracking software securely tracks and manages every item processed and is tightly integrated with IQ Production Tracking and Work Order Management. A detailed audit trail is maintained for each item with its current status, number of statement pages and the date, time and location of processing.

Item Tracking software tracks and reconciles one or more jobs processed on automated systems in real-time, identifying items that have been processed correctly, not processed, damaged or otherwise removed. The solution generates reprint and status files for integration with data management and 3rd party management systems.

Item Tracking provides on-line reporting and analysis, and generates a print friendly report if physical archive is needed. Easy access to all items processed provides unmatched control during and after processing.

Item Tracking capabilities are available for in-house installation and management, or as a Software as a Service (SaaS). Customers looking for all the benefits of the system without the infrastructure, personnel and capital expenses will benefit from the quick to market availability of our Hosted solution offering.

Key Features

• Item Tracking — centralized job and item management across multiple systems
• In-house or Hosted Deployment — available on in-house hardware or hosted
• JETVision Enabled — integrate seamlessly with Bell and Howell’s industry standard vision platform to enable integrity tracking on any system from any vendor, in a single consolidated view (JETVision systems purchased separately)

Key Benefits

• Securely tracks and manages every communication piece processed to ensure the highest level of integrity in order to comply with the strictest corporate and regulatory integrity guidelines
• Scalable and open design meets the requirements and budgets of mailers of all sizes

Item view with selected item status

Included Components

Item Tracking

• Ensure regulatory compliance with a detailed audit trail of every item processed
• Centrally manage and reconcile jobs and items across multiple machines

New easy-to-use GUI

View and manage by:

• Application status
• Item status
• Reprint list
• Item updates
• Batch

File-based inserting

• Reconcile pieces using a control file (ICF native format support)

Duplicate detection

• Identify and act on duplicate mail pieces

Item reprint/status list

• Output file created for each completed job

New reporting

• Individual piece status
• All pieces in a job
• Job status
• Activities/actions for a changed item