Capitalizes on Shared Commitments to Quality, Innovation and Customer Success
Durham, N.C., September 15, 2008 – BÖWE BELL + HOWELL (BBH), a leading provider of high-performance document management solutions and services, has formed an exclusive partnership with Toshiba International Corporation, a world-class manufacturer of electronic devices, digital products and social infrastructure systems. Through its acclaimed support division, BBH Services, BBH will offer post-warranty support and service for the Toshiba model CS-7560 currency sorter. The sorter is distributed throughout the U.S. by Toshiba's exclusive distributor, Western Money Systems, Inc.
This flexible currency sorter is used by financial institutions, armored carriers and casinos in the United States. BBH will service the products through its nationwide network of field technicians.
"The BBH-Toshiba partnership amplifies our companies' shared commitment to quality and innovation and leverages our complementary capabilities," said John Tarascio, executive vice president of BBH Services. "Through this relationship, CS-7560 clients receive maximum value: a quality product bolstered by reliable service that will save them both time and money."
"Our customers choose the CS-7560 sorter for its high throughput plus batch card processing, quality and fine reputation," said Mike Ayers, senior vice president and general manager of Toshiba International Corporation. "Our reputation and that of BBH guarantee our clients the high level of support they require. We are confident that BBH's success and experience in a range of industries will make them successful in this market space as well."
Building on a foundation of excellent technical support service, the BBH Services organization has evolved into a highly diversified, customer-focused business unit that also offers training, mail center optimization, and sophisticated, proprietary tools that enable real-time resolution of customer problems. "Our partnership with Toshiba and other recent service alliances demonstrate our commitment to expand the scope of our services to other OEM's and technology vendors," noted Tarascio. "We are filling a clear need in the marketplace."
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About BÖWE BELL + HOWELL
Headquartered in Wheeling, Ill., BÖWE BELL + HOWELL, a company with more than 70 years of industry experience, is a leading provider of high-performance document management solutions and services. The company's portfolio of inserting, sorting, plastic card, integrity, cutting, packaging, print-on-demand and software solutions is the most comprehensive product offering for paper-based and digital mail communications. These solutions are supported by one of the largest dedicated service organizations in the industry.
BBH Services is headquartered Durham, North Carolina. The facility includes a 24x7 Customer Care and Technical Assistance Centers; inventory logistics and distribution services; and BBH University, which provides technical, business and leadership training. Certified reconditioned products and disaster recovery services are located at the company’s ISO 9001:2000 certified facility in Bethlehem, PA.
For further information on BÖWE BELL + HOWELL, please visit www.bowebellhowell.com
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About Toshiba International Corporation
Toshiba International Corporation (TIC), located in Houston, Texas, is a Toshiba America Inc. (TAI) Group Company, a wholly-owned subsidiary of Toshiba Corporation. TIC is a world leader in advanced technology with a proud tradition of quality, innovation, reliability and a commitment to customer service. Toshiba designs are manufactured from start to finish using only the highest quality domestic and foreign parts. Toshiba has been one of the major pioneers and suppliers of currency sorters in the U.S. since the 1980s, which are hallmarked for their advanced features such as counterfeit detection, automatic facing orientation, online strapping, touch-screen operation and compact high-speed designs.
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About Western Money Systems
Since 1982, Western Money Systems has been in the currency and cash handling business and is now the exclusive distributor for Toshiba currency sorting equipment in the United States, catering to financial, amusement and gaming establishments.
Western Money Systems develops interfaces to back-end systems as required by customers for proper reconciliation. With in-house control of all designs and software, the company is able to quickly produce custom solutions to meet the specialized needs of each location. With a diverse mix of in-house technical staff and dealer partners, Western Money Systems provides quick and efficient responses to customer needs.
© 2008 Böwe Bell + Howell Company. All rights reserved. BÖWE BELL + HOWELL and the Böwe Bell + Howell logo are trademarks or registered trademarks of BBH Inc. BBH is a registered trademark of Böwe Bell + Howell Company. All other trademarks and service marks are the property of their respective owners. Specifications are subject to change without notice.