Technical Support

We have certified service professionals located throughout North America. Our proven track record includes servicing not only our own products, but also supporting multiple products from many other manufacturers. You can call our Customer Care Center to request technical support and to order parts 24 hours a day, 7 days a week.


Technical Support Canada

Customer service (English): 800-850-3023

Customer service (French): 800-850-3018


Technical Support United States

Customer service: 800-7X24SVC (800-792-4782) (or 1-919-767-4401)


Technical Support Services

Bell and Howell offers our award-winning Bell and Howell Services to other manufacturers too. Whether your company product sales are exceeding your service capabilities or you simply want to outsource some service functions, we can help you grow your business. Take a look at the services we can provide other product manufacturers.

Customer Call Center (CCC)

Our Customer Call Center efficiently handles all calls to assist Bell and Howell customer needs. We can also provide specialized call center services for your organization as well. These services include a customer-friendly staff, dedicated dial-in numbers answered to your specifications and multi-center capabilities including product ordering, inventory support and service call dispatch.

Technical Assistance Center (TAC)

Our Technical Assistance Center supports all Bell and Howell and third-party products. If your organization is in need of a second tier of technical support but cannot afford the infrastructure, we can provide you with this cost-effective solution.

Logistics & Inventory Management Services

At Bell and Howell, we have become product support experts in on-time logistics and inventory management, maximizing your parts availability while controlling inventory costs. Through our Air Hub Distribution Center and partnership with a renowned worldwide delivery service, we can supply more than 30,000 line items to our customers.