Bell and Howell Services
At Bell and Howell, our Services team takes pride in ensuring that we offer our customers unmatched knowledge, experience and support.
We can help you transform your business challenges into competitive advantages. Our comprehensive suite of training, service and support options accelerates ROI by integrating leading-edge technologies, robust performance analytics and proven methodologies.
With a network of highly skilled service professionals, a state-of-the-art back office infrastructure, and 24 x 7 access to customer service and technical support, we’re standing by ready to help.
Bell and Howell Services has expanded more than 70 years of innovative service and support expertise to more than 50 manufacturers' product lines across North America. Our customers can be found in banking, insurance, financial services, utilities, federal government agencies, casinos, graphic arts and other industries. We focus on the most effective utilization of people, processes and technology for seamlessly integrated solutions.
The Bell and Howell Services organization now offers preventive maintenance, parts repair, firmware and hardware upgrades, installs, and consumable sales for some of our partners.
Bell and Howell offers you online support for ordering parts and supplies. Regardless of the level of service coverage, all customers have access to our parts network.
We provide cost-effective maintenance programs for your equipment, whether it is a Bell and Howell or third-party piece of equipment. Our proven track record includes servicing not only our own products, but also supporting multiple products from more than 30 other manufacturers. Let us demonstrate how our service capabilities can make a difference in your business.
We offer several economical ways for you to upgrade your mailroom operations with the purchase of reconditioned equipment. All of our reconditioned equipment is serviced at our ISO-certified facility in Bethlehem, PA.
Our commitment to customer service and support sets us apart — and our Professional Services team is dedicated to providing the expertise you need. From online training workshops to customized onsite training, process analyses and more, Bell and Howell’s Professional Services team can assist your company in converting to BCC Mail Manager™ or BCC Mail Manager Full Service™, adapting to postal changes, streamlining your operations and more.
Bell and Howell continues its commitment to customer success with our Technical Training Center. Our robust training curriculum offers technical training for both our customers and our own Bell and Howell associates. As an option, you can also work with us to arrange training at your preferred on-site location. Let Bell and Howell enable you to optimize your operations, efficiencies and bottom-line results.
We offer numerous self-service plans customized to meet your unique needs including both scheduled preventive maintenance visits and as-needed service calls any time.