Professional Services

We have always been more than just a software company. Our commitment to customer service and support sets us apart — and the Professional Services team is dedicated to delivering the expertise you need, on your terms.

The support you need, when and how you need it—as only Bell and Howell can provide.

Bell and Howell's seasoned Professional Services experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing mailing industry, and help you maximize your use of Bell and Howell's IQ Software Suite and Vision Technologies. In addition to our Postal and Software Training and Technical Training Center, the following services are also available:

Services Available

  • On-line Training — Looking for all the benefits of our acclaimed training without travel-related cost and lost productivity? Join our virtual training environment via LogIn Live and obtain the customized training you need without leaving home. Let us create a curriculum to specifically address your training concerns.
  • Onsite Workshops — Are you looking for the customized curriculum that remote training offers, but prefer the personal touch of an onsite instructor? A member of our Professional Services team can visit your business to conduct a workshop, as customized and focused as your needs require.
  • Customized Workshops — Still seeking that customized training, but need to escape the day to day interruptions of your busy workplace? Customized workshops can also be arranged at a Bell and Howell training facility. Just tell us what you want to learn!
  • Product Configuration — Need help with software installation, script building or any issues that might require personalized, onsite assistance? One or more Bell and Howell experts can be dispatched to your business to work directly with your team.
  • Consulting Services — A Bell and Howell consultant can help you with a software project that ranges from mailing-related process improvements, item tracking, production tracking, to quality control recommendations that can increase your efficiency and boost your bottom line.
  • Document Management Services — Let our document management professionals assist you with implementing on-time and on-budget solutions for creating impactful, traceable and relevant messages.